Question 1

What is RentMeAuto?

Accepted Answer

RentMeAuto is a P2P car rental listings platform in Latvia. We connect car owners with people who want to rent a car for a day, a week or a month.

Question 2

Does RentMeAuto charge a commission on rentals?

Accepted Answer

No. Payment for the rental itself happens directly between the renter and the owner — cash, card in person, or invoice. RentMeAuto's revenue comes from owner subscription plans.

Question 3

How much does it cost to list a car?

Accepted Answer

Publishing a listing requires one of the subscription plans — from BASIC (€9.99/month, 1 car) to BUSINESS (€119.99/month, up to 30 cars). Larger fleets get a custom FLEET plan. Every plan starts with a free 30-day trial. If you need one or two more cars, add an extra car slot for €6.99/month instead of changing plan.

Question 4

How do I contact the car owner?

Accepted Answer

Every listing has a WhatsApp button for direct chat, plus call and email buttons. You can also send a booking request through the platform.

Question 5

How does booking work?

Accepted Answer

Pick a car and dates and send a booking request. The owner approves or declines. If approved you'll receive an email with the owner's contact info and further instructions.

Question 6

Who covers insurance?

Accepted Answer

Insurance and vehicle-use documents are agreed between renter and owner. RentMeAuto is not an intermediary in that process. We recommend agreeing OCTA and CASCO terms before the rental.

Question 7

Can I cancel a booking?

Accepted Answer

Yes. You can cancel through the platform up to the moment you pick the car up in person. Cancellation terms for confirmed bookings are set by the owner.

Question 8

How do I leave a review?

Accepted Answer

After the rental ends you'll receive an email inviting you to rate the owner and the car. Reviews build trust across the platform.

Question 9

Does RentMeAuto operate outside Latvia?

Accepted Answer

Currently the platform runs in Latvia only. We plan to expand to Lithuania and Estonia in the future.

Question 10

How do I delete my account and data?

Accepted Answer

Go to Profile → Settings → Delete account. All personal data is removed in line with GDPR within 30 days.

Question 11

Where can I get support?

Accepted Answer

Email support@rentmeauto.lv or use the contact form. We respond within 24 hours on business days.

Frequently asked questions